Shipping policy
Shipping Policy
Thank you for choosing Cozy Manor. We are committed to providing a dependable and transparent shipping experience. Please review our shipping policy details below.
1. Shipping Fees
We proudly offer Free Standard Shipping on all eligible orders. There are no hidden fees or extra handling charges applied at checkout.
2. Order Processing Time
- All orders undergo a processing period before dispatch.
- Processing Time: 1 - 3 business days (Monday to Friday, excluding public holidays).
- Orders placed on weekends or holidays will begin processing on the following business day.
3. Estimated Delivery Time
- Transit Time: 7 - 14 business days after processing is complete.
- Transit times are estimates provided by shipping carriers and may vary slightly based on delivery destination and seasonal carrier volume.
4. Order Tracking
Once your package has shipped, a shipment confirmation email with a tracking number will be sent to the email address provided at checkout. You can use this number to monitor your package online.
5. Delays and Exceptions
While we work to ensure timely deliveries, external delays may occasionally occur due to severe weather, high carrier volume, or customs clearance. Cozy Manor is not liable for carrier delays, but our support team is available to assist you with tracking inquiries.